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Historic Tropicana poised for pricey renovation (Yemenidjian Q&A)

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  • Historic Tropicana poised for pricey renovation (Yemenidjian Q&A)

    THE STRIP: Historic Tropicana poised for pricey renovation

    Q&A with Alex Yemenidjian, one of the new owners of the Tropicana

    Las Vegas Review-Journal (Las Vegas, NV)
    August 16, 2009

    BY ARNOLD M. KNIGHTLY, LAS VEGAS REVIEW-JOURNAL

    New Tropicana co-owner and chief executive Alex Yemenidjian is still
    getting himself and his team acclimated to their new surroundings.

    A former top executive at MGM Grand Inc., Yemenidjian is working
    15-hour days trying to revitalize one of the Strip's remaining
    historic properties, which he acquired July 1.

    Without the luxury of being able to tear the property down in the
    current economic environment, Yemenidjian and his partners, Canadian
    private equity firm Onex Corp.., are launching a nearly $100 million
    plan to renovate the 52-year-old property.

    Much of what the Tropicana of tomorrow will look like is a project in
    flux.

    The boardroom outside his office is covered with sketch boards,
    photos, and carpet and floor samples of what the new rooms will look
    like.

    Yemenidjian, who ran MGM Studios after leaving the gaming industry,
    plans to transform the property into a South Beach Miami-themed
    resort.

    He plans to go before county planners later this year with extensive
    construction plans that include building a new nightclub that will
    overlook the Strip.

    The property's revitalization took its first public step Aug. 6 with
    the unveiling of a new "Tropicana Las Vegas" logo.

    Question: You talked about a large remodel of the property before the
    gaming regulators. Has that begun and what changes should the public
    notice first?

    Answer: It has definitely begun. I spend approximately 40 percent of
    my time in design and construction meetings dealing with the physical
    transformation of the property. The first phase is the complete
    refurbishment of the employee dining room, the construction of a new
    employee lounge, and the renovation of all back of house offices and
    common areas.. This phase has been designed, permits are being pulled
    and construction begins August 24th. It

    The second phase is our convention and exhibition center, all our
    hotel rooms and all related common areas. We are about 75 percent done
    with the design of this phase and we expect to complete construction
    by next spring.

    The third phase is the renovation of most of our dining
    facilities.. The design of our new buffet is almost done and we will
    start designing the remaining restaurants in the next few weeks.

    The balance of the project is more complex. We are now in the design
    development stage and, as soon as we have complete construction
    documents, we will go out to bid. But we will be implementing many
    cosmetic changes in the casino as we go along, so the public will
    certainly begin to notice meaningful changes before the end of the
    year.

    Question: What has been the biggest challenge in the first month since
    taking over the ownership and operation of the Tropicana?

    Answer: Without question, the biggest challenge has been dealing with
    issues that are left over from the bankruptcy proceeding. I have never
    before acquired a company that was in bankruptcy, and the process is
    long, inefficient and very expensive. For someone who thrives on
    efficiency, the bankruptcy process is very frustrating.

    Question: One of the issues that is still pending from the bankruptcy
    is the use of the Tropicana name. What is the status of the pending
    lawsuits on the use of the Tropicana name and are you talking to
    Tropicana Entertainment to get the dispute resolved quickly?

    Answer: We are not currently in discussions with Tropicana
    Entertainment regarding the pending lawsuit, so most likely this issue
    will be resolved in court.

    Question: Is there anything that has surprised you in the first month?

    Answer: I have been pleasantly surprised by the tremendous reservoir
    of good will that exists in our work force. The team members love this
    company, love their jobs and are beaming with pride. Considering how
    previous administrators have neglected the property, neglected the
    operations and neglected the employees, it was very
    freshing to find that despite all that neglect so much pride and
    passion can be harnessed. And regardless of what happened in the past,
    I am keenly aware that change can be scary for many of our team
    members. But change also irrigates the human condition.

    Question: What is the biggest challenge for your team being new to the
    market and operating in this environment?

    Answer: Actually, most of our team has very extensive experience in
    the Las Vegas market. Of the 11 vice presidents, only one has no
    experience in this market or in the gaming industry for that matter,
    and that is by design. That is Nancy Gregory, our vice president of
    entertainment. Given that the execution of a successful entertainment
    strategy in this fiercely competitive environment is probably the most
    difficult challenge we face, I wanted to have someone who was only
    constrained by the limits of his or her imagination.

    Question: What has been the biggest challenge building a gaming
    company from scratch?

    Answer: The biggest challenge right now is the lethal combination of
    the economic downturn coupled with a severe supply-demand imbalance in
    Las Vegas. To be sure, building a gaming company in the midst of an
    economic downturn like the one we are currently experiencing is akin
    to trying to build a house in the middle of an earthquake. Room
    revenue is the only segment of our business that has any meaningful
    pricing power, and that segment has totally collapsed.
    And to make matters worse, there is a huge supply of additional
    capacity coming into the market in the next 12 months while demand is
    actually contracting.
    So we are all hoping that the excitement of the opening of the
    CityCenter project creates more demand than it consumes.

    Question: Your partnership with Onex Corp. is the property's fourth
    ownership in three years. Many of the employees have been here through
    the upheaval from the absent ownership of Aztar to Columbia Sussex's
    mismanagement and bankruptcy. How do you heal the morale and convince
    the staff of you and your partne

    Answer: In an environment characterized by broken promises and
    sustained neglect, in order to have any credibility with the work
    force, any new promises have to be followed by swift execution and
    delivery. It is no accident we are fast-tracking the physical
    transformation of the property, and that we are starting with the
    employee dining room and the employee lounge before anything else.

    Question: How are you reaching out to customers to let them know about
    the changes?

    Answer: We are not reaching out to the customers just yet. We don't
    want to promise anything if we are not ready to deliver on that
    promise.

    Question: When you left MGM Grand you said you had wanted to return to
    the casino business as an owner. Did you think the opportunity would
    be on the Strip?

    Answer: Frankly, I didn't know. Since December of 2007 my partners and
    I have seriously looked at more than 20 opportunities, both domestic
    and international. We did not limit ourselves geographically. We
    continue to look for additional acquisitions or greenfield
    opportunities in various markets, including additional acquisitions in
    the Las Vegas market. That our first acquisition happened here is
    fortuitous because we always wanted our new gaming company to be
    headquartered here. And we are keenly aware that this is the major
    league: (MGM Mirage majority shareholder) Kirk Kerkorian is the
    smartest man I know, Steve Wynn is the best designer of hotel-casinos
    in the world, Sheldon Adelson went from 0 to 60 faster than a Ferrari,
    and (Harrah's Entertainment Chairman and CEO) Gary Loveman presides
    over the largest hotel-casino company in the world. In this league,
    you don't lose your lunch.


    Contact reporter Arnold M. Knightly at [email protected] or
    702-477-3893.

    http://www.lvrj.com/business/533 43157.html
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