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  • Young Professionals hear lessons in business etiquette

    Young Professionals hear lessons in business etiquette
    by Sarig Babian

    Published: Tuesday February 23, 2010
    http://www.reporter.am/go/article/2010-02-23- young-professionals-hear-lessons-in-business-etiqu ette-

    Toronto - Did you know that you should always pass the salt and pepper
    together even when just asked for the salt? Or that you should never
    tip in Japan? Well, those who attended a recent Business Etiquette
    Workshop now know that and much more.

    On January 17, 2010, the AGBU Young Professionals of Toronto hosted a
    business etiquette seminar led by Natalie Jikerjian, a UK Certified
    Business Etiquette Expert. Over 60 Armenian young professionals
    attended the cocktail reception followed by a 90-minute seminar on
    everything etiquette related to the corporate world.

    The event itself seemed to be the perfect study in networking
    opportunities, as young Armenian professionals from a variety of
    fields took the pre-workshop reception as an opportunity to meet some
    of their contemporaries and make important connections.

    Jikerjian was a warm and engaging speaker who started her presentation
    off right away by letting her audience know that they had already
    observed them demonstrating some of their networking know-how and
    singling out those who she had seen exhibit good business etiquette.
    These participants learned that they had held their drinks in their
    left hand (freeing up their right to shake hands) and worn their name
    tags on the right side of their chest (following the line of vision
    from the initial handshake).

    The event, sponsored in part by TD Bank Financial Group, provided tips
    on how to make proper business introductions, guidelines on electronic
    etiquette, lessons on formal business dining, and profiled
    cross-cultural customs for international business travel. From
    learning how to make a good first impression to dressing for success,
    Jikerjian, who completed her certification through Cambridge
    University's MBA Program in the United Kingdom, guided guests on an
    interactive presentation complete with tips on how to toast a client
    and making proper handshakes.

    The hands-on workshop also covered international gift-giving protocol,
    knowing who to introduce first in business meetings, ways to conduct
    appropriate business card exchange, and tips on entertaining business
    clients. Jikerjian was able to make this myriad of facts and finicky
    details come to life by injecting all of her dos and don'ts with an
    anecdotal humor and charm.

    "Etiquette is about presenting yourself with the right kind of
    polished professionalism that can be taken seriously," said Jikerjian.
    "It's important knowing how to open the door, so that you can close
    the deal."

    While a generation ago, Toronto Armenians would have been primarily
    focused on entry into the corporate world, the sons and daughters of
    that generation no longer feel limited to simply achieving that
    entrance. Rather, with their combination of higher education and a
    sense of comfort within the system they grew up in, today's young
    professionals are raising their own expectations from simply getting
    their foot in the door, to competing for top spots within their own
    respective industries and constantly trying to upgrade and enhance
    their skills.

    As Jikerjian's presentation wrapped up, the participants reconvened
    and continued to meet and get to know each other.... all with the most
    impeccable of manners, naturally.
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