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Watertown Restaurant Manager A Finalist For American Dream Award

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  • Watertown Restaurant Manager A Finalist For American Dream Award

    WATERTOWN RESTAURANT MANAGER A FINALIST FOR AMERICAN DREAM AWARD
    By Edward B. Colby

    Daily News Tribune
    May 7 2009
    MA

    Arvik Babakhanlou, general manager of Dedham's Uno Chicago Grill,
    is a finalist for the National Restaurant Association's American
    Dream Award.

    DEDHAM -- Arvik Babakhanlou Ozcan, the general manager of Uno Chicago
    Grill in Dedham, is a national finalist for the National Restaurant
    Association's American Dream Award. Before joining Uno's in 2008, she
    worked in financial and management positions for Chuck E. Cheese's,
    Applebee's, and Chili's.

    Babakhanlou Ozcan, 48, lives in Watertown with her husband, Zeki.

    Q: Were you surprised to learn you'd been named a finalist for this
    national restaurant award?

    A: I was pleasantly surprised. I never thought my little story would
    go that far, so absolutely. I'm overwhelmed.

    Q: Can you tell me about your story? It's quite a story.

    A: It is. Anything that humans can cause ... I've seen in my life. I
    was just 2 years old when an earthquake forced my parents to move
    from their birth land to Tehran. I lived in Tehran as an Armenian -
    a Christian minority in an Islamic country. I was 17 years old when the
    revolution began in Iran (in 1979). A year later, the second revolution
    started, Islamic power took over - the real revolution. I was there
    during the war that started with Iraq. I was supposed to start a life
    for myself, and I went to private colleges, I started working.

    Then one day when they were bombing Tehran, we took off ... we used
    to run away from town and take refuge (in a villa) until the bombing
    would stop. We were there, it was Ramadan month, and I had some cousins
    with me. ... We started hiking, and sure enough this Hezbollah group
    marching on the road spotted us and tried to attack us. We tried to
    run away. I jumped from a cliff, and I broke my back.

    Babakhanlou Ozcan explains that after activist friends were killed in
    prison and her house was searched three times, she moved to Switzerland
    with her two younger sisters at age 23. Nearly three years later,
    in 1989, she and one sister came to the United States, settling in
    Boston. She immediately started working full-time, and took classes
    at Bentley.

    Q: How did you get into the restaurant business?

    A: My relative used to have a restaurant, a grill. I worked for him for
    seven years. Unfortunately he died from cancer, so the sons were forced
    to close the restaurant. I couldn't find any job anywhere because that
    was my only experience, and I couldn't prove to anyone that I was a
    general manager (the last four years). ... My first opportunity was
    Chuck E. Cheese. I took the job, and after going through training,
    the week later they promoted me as a general manager. They gave me a
    GM position right away, seeing the capacity, experience, and leadership
    strength that I had in me.

    Q: What are your secret tips for running a restaurant?

    A: You have to be firm, number one, very disciplined, passionate,
    dedicated, and like to deal with diverse problems.

    Q: What is your favorite kind of pizza?

    A: I love Farmer's Market - spinach, eggplant, tomatoes, feta,
    mozzarella cheese, caramelized onions, sun-dried tomatoes - any garden
    food that you can get into your pizza, you can get it in that. It's
    healthy, delicious, and exquisite.
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