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Yerevan Hosts A Workshop To Raise Awareness About Consumer Protectio

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  • Yerevan Hosts A Workshop To Raise Awareness About Consumer Protectio

    YEREVAN HOSTS A WORKSHOP TO RAISE AWARENESS ABOUT CONSUMER PROTECTION IN THE CAPITAL MARKET

    PanARMENIAN.Net
    03.09.2009 21:47 GMT+04:00

    /PanARMENIAN.Net/ On September 3, 2009, NASDAQ OMX Armenia jointly
    with the Office of the Armenian Financial System Mediator organized
    a workshop on a range of topics related to the Financial System
    Mediator's activities in respect of the delivery of investment services
    in Armenia. The workshop was attended by more than 30 participants
    representing exchange member investment companies and banks, the
    Central Bank of Armenia, as well as media.

    The workshop opened with welcome addresses from Mr. Karen Zakaryan,
    Deputy Chief Executive Officer, NASDAQ OMX Armenia, and Ms. Piruz
    Sargsyan, Financial System Mediator. Both speakers pointed out the
    important role that this independent institution, established by the
    Central Bank of Armenia has to play in protecting consumer rights
    in the capital market and enhancing the confidence of individual
    investors towards the Armenian financial system in general.

    "This workshop is a part of workshop series organized in order to raise
    awareness about consumer protection in the capital market. Currently
    workshops are being conducted in Armenia's regions, with the first
    one held in Lori," Ms. Piruz Sargsyan stated.

    Presentations delivered during the workshop comprised a general
    overview of the activities of the Armenian financial system mediator's
    Office, including procedures for filing, reviewing, and resolving
    claims from individuals, as well as an insight in the international
    practices of resolving disputes between investment service providers
    and their customers. Case studies pinpointing common problem areas
    related to investment and brokerage activities worldwide (such as
    investment companies failing to act in the best interests of the
    client, violating of fiduciary obligations, failing to exercise duty
    of care, etc.) were presented and analyzed. The workshop concluded
    with a questions and answers session.
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