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Clientele base of internet and telephone banking of HSBC over 14K

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  • Clientele base of internet and telephone banking of HSBC over 14K

    Clientele base of internet and telephone banking of HSBC Bank Armenia
    exceeds 14 thsd people

    2009-12-05 15:50:00


    ArmInfo. The clientele base of internet and telephone banking of HSBC
    Bank Armenia has exceeded 14 thsd people, particularly, 12 thsd in
    internet banking, and 2 thsd - in telephone banking, Chief Executive
    Officer of HSBC Bank Armenia Tim Slater told ArmInfo correspondent.

    He pointed out that HSBC Bank Armenia is going to accelerate the
    development of telephone and internet banking services that were
    introduced in 2009. According to Slater, the projects on development
    of the given services planned for 2010 will contribute to growth in
    the number of clients. The situation with internet and telephone
    banking is the same as with bancomats, he said. When the bank was
    installing bancomats in Armenia, people were skeptical about them,
    therefore one should raise the citizens' awareness and show these
    services' advantages, Slater stressed. At the same time, he pointed
    out that in 2010 the bank will introduce 5 cash-in bancomats in its
    branches.

    To recall, HSBC Bank Armenia launched internet banking in September
    2009, and telephone banking - in early 2009. The bank has allocated a
    total of $2 mln for implementation of these two projects. At the
    moment HSBC Bank Armenia has 7 branches in Yerevan. In mid October the
    bank had 46 bancomats. The shareholders of the bank are HSBC Europe
    B.V. (70%) and Wings Establishment (30%).
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