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Auto Insurance-Related Complaints Are On The Rise In Armenia - Finan

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  • Auto Insurance-Related Complaints Are On The Rise In Armenia - Finan

    AUTO INSURANCE-RELATED COMPLAINTS ARE ON THE RISE IN ARMENIA - FINANCIAL ARBITRATOR

    news.am
    July 02, 2012 | 16:45

    YEREVAN. - Office of the Financial System Arbitrator of Armenia
    already received 160 written complaints so far in 2012, in the case
    when a total of 144 such complaints were received throughout 2011,
    financial arbitrator Piruz Sargsyan stated during a briefing with
    news reporters on Monday.

    She said this increase is conditioned on the mandatory automobile
    insurance system.

    "This is a new tool. There are new volumes, new clients. That is why
    the mandatory auto insurance complaints are numerous," said Sargsyan.

    As a result, the citizens complained more about insurance companies
    in 2012, whereas the majority of last year's complaints were on
    commercial banks.

    Piruz Sargsyan also informed that close to 71.8 percent of the
    complaints is resolved in favor of the client and most of them are
    settlement cases.

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