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IGOR KLIMKO: DUE TO INTEGRATED BUSINESS MANAGEMENT, ARMENTEL NOT ONLY RETAINS, BUT ALSO STRENGTHENS ITS POSITIONS
by Samvel Sarksyan
Interview of Igor Klimko, Director General of ArmenTel CJSC (Beeline
trademark), with ArmInfo News Agency
arminfo
Thursday, December 6, 23:49
Despite the analysts' forecasts that the competition in the Internet
market of Armenia will reduce ArmenTel's share, the company does
not weaken its positions. How does the company manage to hold its
positions? What new services will the company launch in the near
future?
Despite the growing competition, thanks to the complex approach to
business management, we manage to offer our customers such proposals
which are in the highest demand from the point of view of price
and quality, thereby not only retaining but also strengthening our
positions. In particular, ArmenTel has completed the construction
of the fiberglass rings, thanks to which the data transmission has
become more reliable. We have increased the capacity of external
channels and fulfilled a number of other projects that allowed
raising the communication stability and reducing the tariffs. Due
to the balanced investments and reasonable financial policy, we have
managed to offer affordable prices for high quality Internet to the
customers throughout Armenia.
Moreover, the company will go on working at covering the entire
territory of the country with the net of high speed Internet-access
by using the technologies of the company. Time has shown that we have
chosen the right way of development and today our services are the
most attractive from the point of view of price and quality.
Certainly, we are not going to stop and will continue introducing
innovation technologies, extending the net and taking all the needed
steps for our customers to use modern Internet services at reasonable
prices.
Now ArmenTel has two competitors in the sphere of voice fixed-line
telephony. How strong are the company's positions in this market?
The fixed-line telephony network is a strategic infrastructure,
and its modernization is a priority for us. The digital network
provides big opportunities for development; therefore, since the
first days of our activity, we have focused on digitization of
the phone lines. In general, 85% of subscribers of the company in
Armenia use digital telephony; in particular, the two biggest cities -
Yerevan and Gyumri - are fully digitalized. Armenia is one of the CIS
leaders by the level of the fixed-line telephony digitalization. Many
services, which are traditionally considered to be prerogative of the
mobile communication - Internet-access, communication in the regime
of conference, sending and getting SMS - are now available to the
ArmenTel fixed-line telephony customers. By consistent upgrading of the
fixed-line telephony and offering the customers modern and solicited
services here, as well as in the Internet market, we shall be able
not only to preserve but also to consolidate the leading positions.
Has the company managed to attract private companies of Armenia to
cooperation after the free server provision campaign? In general,
how is this cooperation going on in terms of development of VPNs?
The company's corporate customers show quite a big interest in the
service of free hosting provision: the customers receive centers
of data storage and processing without extra investments, and the
server uplink is 100 MB/sec. It is fair to note that ArmenTel is
the only company in Armenia that is capable to offer almost the
full spectrum of additional communication services to its corporate
and private customers, particularly, Hosting, Mail Hosting, Virtual
Dedicated Server service, Virtual Private Network. It is profitable
for the corporate customers to receive an access to their partners'
databases, traffic exchange, web hosting, mail service and traditional
communication services from one provider. This universality of
ArmenTel plays a positive role, as there are already many large
Armenian companies, as well as medium and small enterprises among
ArmenTel's partners.
As regards the development of the service of unification of the
geographically-distributed customer offices into a virtual private
network, I'd like to say that this service is self-sufficient. To
develop it is to improve its components, for instance, to modernize
the equipment of data transmission and infrastructure, to increase
the speed, etc. ArmenTel CJSC will also shortly launch the "cloud
technologies" service. The relevant work with Microsoft Armenia will
soon be over and the customers in Armenia will receive an access to
the absolutely new and up-to-date service of cloud technologies.
How do you assess your work in terms of establishment of ArmenTel's
image as a conscientious company?
First of all, the "conscientious company" notion includes honest and
responsible attitude towards the customers, care for their convenience
and satisfaction with the company's services. The second aspect is
conscientious implementation of the license and tax obligations,
care for the prosperity and stability of the state, establishment of
honest and mutually beneficial business relations with contractors
and suppliers. And finally, it is the view of business development
prospects in the whole economic space of the country, i.e.
contribution to development of new high-tech sectors, establishment
of the whole sector of telecommunications as the engine of development
of highly effective economy.
From: A. Papazian
by Samvel Sarksyan
Interview of Igor Klimko, Director General of ArmenTel CJSC (Beeline
trademark), with ArmInfo News Agency
arminfo
Thursday, December 6, 23:49
Despite the analysts' forecasts that the competition in the Internet
market of Armenia will reduce ArmenTel's share, the company does
not weaken its positions. How does the company manage to hold its
positions? What new services will the company launch in the near
future?
Despite the growing competition, thanks to the complex approach to
business management, we manage to offer our customers such proposals
which are in the highest demand from the point of view of price
and quality, thereby not only retaining but also strengthening our
positions. In particular, ArmenTel has completed the construction
of the fiberglass rings, thanks to which the data transmission has
become more reliable. We have increased the capacity of external
channels and fulfilled a number of other projects that allowed
raising the communication stability and reducing the tariffs. Due
to the balanced investments and reasonable financial policy, we have
managed to offer affordable prices for high quality Internet to the
customers throughout Armenia.
Moreover, the company will go on working at covering the entire
territory of the country with the net of high speed Internet-access
by using the technologies of the company. Time has shown that we have
chosen the right way of development and today our services are the
most attractive from the point of view of price and quality.
Certainly, we are not going to stop and will continue introducing
innovation technologies, extending the net and taking all the needed
steps for our customers to use modern Internet services at reasonable
prices.
Now ArmenTel has two competitors in the sphere of voice fixed-line
telephony. How strong are the company's positions in this market?
The fixed-line telephony network is a strategic infrastructure,
and its modernization is a priority for us. The digital network
provides big opportunities for development; therefore, since the
first days of our activity, we have focused on digitization of
the phone lines. In general, 85% of subscribers of the company in
Armenia use digital telephony; in particular, the two biggest cities -
Yerevan and Gyumri - are fully digitalized. Armenia is one of the CIS
leaders by the level of the fixed-line telephony digitalization. Many
services, which are traditionally considered to be prerogative of the
mobile communication - Internet-access, communication in the regime
of conference, sending and getting SMS - are now available to the
ArmenTel fixed-line telephony customers. By consistent upgrading of the
fixed-line telephony and offering the customers modern and solicited
services here, as well as in the Internet market, we shall be able
not only to preserve but also to consolidate the leading positions.
Has the company managed to attract private companies of Armenia to
cooperation after the free server provision campaign? In general,
how is this cooperation going on in terms of development of VPNs?
The company's corporate customers show quite a big interest in the
service of free hosting provision: the customers receive centers
of data storage and processing without extra investments, and the
server uplink is 100 MB/sec. It is fair to note that ArmenTel is
the only company in Armenia that is capable to offer almost the
full spectrum of additional communication services to its corporate
and private customers, particularly, Hosting, Mail Hosting, Virtual
Dedicated Server service, Virtual Private Network. It is profitable
for the corporate customers to receive an access to their partners'
databases, traffic exchange, web hosting, mail service and traditional
communication services from one provider. This universality of
ArmenTel plays a positive role, as there are already many large
Armenian companies, as well as medium and small enterprises among
ArmenTel's partners.
As regards the development of the service of unification of the
geographically-distributed customer offices into a virtual private
network, I'd like to say that this service is self-sufficient. To
develop it is to improve its components, for instance, to modernize
the equipment of data transmission and infrastructure, to increase
the speed, etc. ArmenTel CJSC will also shortly launch the "cloud
technologies" service. The relevant work with Microsoft Armenia will
soon be over and the customers in Armenia will receive an access to
the absolutely new and up-to-date service of cloud technologies.
How do you assess your work in terms of establishment of ArmenTel's
image as a conscientious company?
First of all, the "conscientious company" notion includes honest and
responsible attitude towards the customers, care for their convenience
and satisfaction with the company's services. The second aspect is
conscientious implementation of the license and tax obligations,
care for the prosperity and stability of the state, establishment of
honest and mutually beneficial business relations with contractors
and suppliers. And finally, it is the view of business development
prospects in the whole economic space of the country, i.e.
contribution to development of new high-tech sectors, establishment
of the whole sector of telecommunications as the engine of development
of highly effective economy.
From: A. Papazian