Tweet
ARMENIAN CITIZENS DISCONTENT WITH PASSPORT DESKS' WORKTIME
11:18 14.08.13
Photo by Henrran.am
The organization of the worktime at the police departments' passport
desks keeps causing a major discomfort to many Armenia citizens, though
employees themselves too, often complain about the existing schedule.
Hakob Galstyan, a citizen speaking to Tert.am, said long queues are
very often a serious cause of discontent. "I had a problem with my
passport recently. Because my personal presence was necessary, I tried
to get there at my break hour, but it turned out that the passport
desk too, was having a break, which was surprising to me. Back in the
Soviet times, the work hours and break procedures were different at
the police subdivisions because of the workload," he said.
Galstyan noted that such a coincidence of hours is very uncomfortable
to people who work, as they have to request permission for absence to
go to the passport desk. "The responsibility and tension in my job is
no less. Just imagine a passport desk employee leave his or her work
for an hour to solve certain personal problems at another institution.
Can you imagine what a big queue there would be in just an hour?" he
said.
Hakobyan was surprised about the change of the old procedure which
he considered more logical.
Employees talking to our correspondent also shared the same concerns.
They all agreed that the work and break hours were different in the
Soviet period not to cause undue discomfort to the population.
"Because a citizen is obliged to be personally present at the passport
desk, the state had taken care that the break hour did not coincide
with that in other institutions. But we also worked on Saturday and
had a rest on Monday instead. That is, we were given the option to
solve any problem in any other government institutions on Monday which
was our day-off. Now, we cannot even be absent for even 30 minutes,"
said a passport desk officer who preferred to remain unidentified.
Speaking to Tert.am, Head of the Public Relations Department of the
Police, Ashot Aharonyan explained that the changes in the working
schedule were made in consideration citizens' complaints.
"The passport desk and the traffic police departments used to have
different work and break hours. But considering the population's
complaints and requests that all the institutions in Armenia have the
same hours for break, the police adjusted the work hours in all its
subdivisions to the work hours of all the other state-run institutions,
guiding themselves by the Labor Code," he said.
Armenian News - Tert.am
From: Baghdasarian
11:18 14.08.13
Photo by Henrran.am
The organization of the worktime at the police departments' passport
desks keeps causing a major discomfort to many Armenia citizens, though
employees themselves too, often complain about the existing schedule.
Hakob Galstyan, a citizen speaking to Tert.am, said long queues are
very often a serious cause of discontent. "I had a problem with my
passport recently. Because my personal presence was necessary, I tried
to get there at my break hour, but it turned out that the passport
desk too, was having a break, which was surprising to me. Back in the
Soviet times, the work hours and break procedures were different at
the police subdivisions because of the workload," he said.
Galstyan noted that such a coincidence of hours is very uncomfortable
to people who work, as they have to request permission for absence to
go to the passport desk. "The responsibility and tension in my job is
no less. Just imagine a passport desk employee leave his or her work
for an hour to solve certain personal problems at another institution.
Can you imagine what a big queue there would be in just an hour?" he
said.
Hakobyan was surprised about the change of the old procedure which
he considered more logical.
Employees talking to our correspondent also shared the same concerns.
They all agreed that the work and break hours were different in the
Soviet period not to cause undue discomfort to the population.
"Because a citizen is obliged to be personally present at the passport
desk, the state had taken care that the break hour did not coincide
with that in other institutions. But we also worked on Saturday and
had a rest on Monday instead. That is, we were given the option to
solve any problem in any other government institutions on Monday which
was our day-off. Now, we cannot even be absent for even 30 minutes,"
said a passport desk officer who preferred to remain unidentified.
Speaking to Tert.am, Head of the Public Relations Department of the
Police, Ashot Aharonyan explained that the changes in the working
schedule were made in consideration citizens' complaints.
"The passport desk and the traffic police departments used to have
different work and break hours. But considering the population's
complaints and requests that all the institutions in Armenia have the
same hours for break, the police adjusted the work hours in all its
subdivisions to the work hours of all the other state-run institutions,
guiding themselves by the Labor Code," he said.
Armenian News - Tert.am
From: Baghdasarian