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Moving Marriott across the GLOBE

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  • Moving Marriott across the GLOBE

    Weston Town Crier, MA
    July 28 2005

    Moving Marriott across the GLOBE

    By Cheryl Balian Scaparrotta / Correspondent
    Thursday, July 28, 2005

    In the culmination of an eight-year labor of love, a Weston
    businessman is helping awaken a sleepy post-communist economy 5,000
    miles from home by funding a glamorous new hotel in the former Soviet
    republic of Armenia.

    Paul Korian is managing partner of AK Development, an investor
    group behind the purchase and multi-million dollar renovation of the
    Marriott Hotel in Yerevan, Armenia's capital. The nine-story hotel,
    with 226 guest rooms and four restaurants, is at the heart of the
    city's cultural and business center.

    `The hotel marks a number of firsts,' explained Korian, an
    Armenian-American who has resided in Weston for eight years. `It's
    the largest U.S. investment in Armenia, and the first
    internationally-branded investment in that nation.'

    It's probably also the first time that Korian and other private
    investors, most of whom are also Armenian-Americans from the Boston
    area, had ever come face-to-face with the stark realities of the
    communist era.

    `During renovation, contractors discovered a secret level in the
    building, used by KGB agents to monitor listening devices in rooms,'
    he recalled.

    The five-star hotel is housed in a 1950s-era building. While
    architecturally pleasing, it needed a total renovation to meet
    international hospitality standards.

    The involvement of Marriott, one of the world's best-known hotel
    operators, added luster and credibility to the project.

    `The property itself convinced Marriott to get on board with
    us,' explained Korian. `They were amazed by its prestigious
    location.'

    The grandiose building, purchased by AK Development from the
    government for $10 million, sits prominently on Yerevan's Republic
    Square, center of the capital city. The National Art Gallery is
    opposite the hotel, and a number of other museums and businesses are
    within walking distance.

    While the structure had always functioned as a hotel, guests
    experienced few, if any, Western-style amenities. Credit cards were
    not accepted for payment - wads of cash sufficed - and making
    outgoing phone calls were difficult at best.

    These situations have been rectified, and higher health and safety
    measures have also been implemented.

    `Marriott has been a pioneer in stepping into former communist
    lands, like Poland,' Korian pointed out.

    But challenges of doing business in the former USSR persisted
    throughout the project. For example, artwork shipments to the hotel
    were delayed for several weeks because border guards thought they
    were originals.

    Armenia, a mountainous country about the size of Belgium, is a
    sovereign nation of 3.3 million currently transitioning into a
    market-based economy.



    Located in the Caucasus region at the crossroads of the Old Silk
    Road between Asia and Europe, it gained independence from the USSR in
    1991.

    Checking into a homeland opportunity

    Korian, a co-founder of Staples, the office superstore, had no
    previous experience as a hotelier. Though he had always been active
    in the Armenian community, a devastating earthquake that struck
    Armenia in 1988 prompted him and many others to evaluate more
    permanent ways to aid their ethnic homeland.

    `The opportunity is bringing Western-style business practices to
    a post-Soviet country,' Korian said.

    AK Development was created in 1997 to acquire and restore the
    hotel, which was offered for sale through Merrill Lynch. Since the
    1998 purchase, Korian has traveled back and forth between Weston and
    Armenia at least 25 times.

    Hallmarks of luxury in the new hotel - for which the president
    of Armenia cut the ceremonial ribbon for -include a fitness center,
    in-room Internet connectivity, 24-hour room service and a two-story
    presidential suite fit for visiting heads of state.

    Marriott has incorporated the hotel into its worldwide
    reservations system, sent over a dozen Armenian employees abroad for
    management training, and installed seasoned company executives in
    Yerevan.

    Katrin Hentszel, the hotel's general manager, has worked for
    Marriott in Hamburg, Frankfurt and Warsaw. The hotel's director of
    sales and marketing, Alex Nurock, comes to his new post fresh off a
    stint at the Riviera Marriott in Monaco.

    Korian and Hentszel noted that Armenia is just beginning to market
    its assets, like its rich history and natural beauty, to a global
    audience. It was always a tourist destination for those in the Soviet
    system, and many USSR Olympic athletes trained in its warm summer
    climate.

    In fact, Armenia's famous brandy was said to be a favorite of
    Winston Churchill.

    `The hotel is a catalyst to demonstrate that people from all
    around the world can enjoy Armenian culture,' emphasized Korian.

    From: Emil Lazarian | Ararat NewsPress
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