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The Lone Raider: George Armoyan as Canada's activist investor

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  • The Lone Raider: George Armoyan as Canada's activist investor

    The Globe and Mail (Canada)
    September 28, 2007 Friday



    THE LONE RAIDER;
    George Armoyan has suddenly emerged as Canada's activist investor
    extraordinaire. His problem now? He's too successful

    by JOHN DALY


    Unless you run an underperforming mid-size Canadian company or income
    trust, the name George Armoyan might not scare you.

    But if your business is on the ropes and Armoyan calls up to request
    a meeting, you'll want to freshen up your resumé. Yves Simard, the
    CEO of the ailing swimwear chain Groupe Bikini Village, was well
    aware of Armoyan's reputation when he arrived at the retailer's HQ
    outside Montreal one day this past spring. The chain was facing an
    uncertain future as one of the remnants of the collapsed clothing
    retailer Les Ailes de la Mode, brainchild of Montreal entrepreneur
    Paul Delage Roberge.

    Simard chuckles as he recalls his nervousness prior to the four hours
    of meetings he and Roberge had with Armoyan. "It was not the
    earthquake that we expected, but [Armoyan] dropped on the table what
    he had to drop," says Simard.

    Over the past three years, the 47-year-old Armoyan has been on a
    tear, seizing control of a dozen mostly beaten-up but asset-rich
    companies, including Versacold Income Fund, a refrigerated
    warehousing/trucking outfit; Royal Host Real Estate Investment Trust,
    a hotel owner and franchisor; and General Donlee Income Fund, which
    makes aircraft components. Armoyan's modus operandi is the same in
    almost every case: He quietly starts accumulating shares through his
    principal public investment vehicle, Clarke Inc. Then, when he
    crosses the 10% threshold that requires him to publicly disclose his
    holding, he demands seats on the target's board of directors and
    input into management. The goal is to gain control and then engineer
    a turnaround, or sell off the company for a profit as soon as
    opportunity knocks.

    Armoyan has no tolerance for what he calls "bullshit and
    bureaucracy." But he offers managers in his sights a carrot: "I tell
    them, 'My objective is to make you guys as rich as possible-as long
    as shareholders become rich too.'" If the managers don't play ball,
    he tells them, "Your talents should be used elsewhere." And he'll
    wage a proxy fight to replace unco-operative directors, if necessary.


    In the case of Bikini Village, Armoyan, Simard and Roberge eventually
    hammered out a strategic plan. Then, at the company's AGM in June,
    shareholders elected three Armoyan-backed candidates to the board.
    Simard stayed on as CEO, but, in August, Roberge reverted to being
    just a director, and textile executive Mardiros Ounanian, who is also
    Armoyan's brother-in-law, was named chairman. Armoyan was in the
    driver's seat yet again.

    The mere news that Armoyan has taken a position in a company is now
    enough to prompt copycat investors to start buying, which drives up
    share prices-what one analyst called the "Armoyan Effect." And now
    that Armoyan has relocated from Halifax to Bay Street, the deals are
    getting bigger. The maverick raider wants to transform Clarke into a
    mainstream player with a stock market value of $1 billion by 2010.

    So is it time to tone down the bad-boy image? "A lot of people are
    pleasantly surprised when they first meet me," Armoyan says. "I don't
    have horns." He may not want word to get around. After all, being
    abrasive has worked fabulously well to date.

    Armoyan has been searching for angles and opportunities since he was
    a kid. He was born in 1960 in the Syrian port city of Tartous, the
    first of three children. His father, Sami, was a watchmaker, and his
    mother helped out in the shop. As a boy, George set up a little stand
    in front of the store to sell candy. "Even then, I enjoyed trading
    and negotiating," he says.

    Armoyan's grandparents, Armenian Christians, fled Turkey following
    the genocide of 1915, when an estimated 1.5 million Armenians died.
    Armoyan speaks Armenian, Arabic and Turkish-although he only visited
    Armenia for the first time this past summer. However, he says, "two
    Armenians inspire me": One is Calouste Gulbenkian, who gained
    renown-including the sobriquet "Mr. Five Percent"-for his deftness as
    a middleman between Western oil companies and Turkish and Iraqi oil
    interests after the First World War. The other is billionaire
    corporate raider Kirk Kerkorian.

    In 1976, Armoyan's father sent him to live with an aunt and uncle in
    Boston; the rest of the family followed a few years later. When it
    came time for George to go to university, the family couldn't afford
    Harvard or other elite U.S. schools, but Lebanese friends in Halifax
    suggested the city's own Dalhousie University.

    Armoyan studied civil engineering, although he wasn't all that wild
    about it. For one thing, campus social life-eating suicide wings and
    drinking beer-was a lot more fun. And he had other interests. While
    in school, he managed a 32-unit apartment building in which his
    parents had invested. "I did everything in that building," he
    recalls. "I vacuumed the hallways, I collected rent, I broke up
    fights on Saturday night."

    In class, Armoyan liked courses such as economics and law much better
    than engineering. Still, he says, the engineering training proved
    useful later on in the real estate business. And it gave him his yen
    for hard assets. "I like 'stuff,' " he says. "I like to feel and
    touch."

    Armoyan's penchant for bottom fishing also revealed itself soon after
    he graduated in 1982. Interest rates were at double-digit levels, and
    all kinds of businesses were on the ropes. One of his first deals was
    to buy the assets of a bankrupt three-store camping goods chain, The
    Outdoor Experience. "I liquidated them over a week or two and made
    good money," he says. "I took that money and put it toward my first
    real estate deal."

    The real estate market was also in a slump, but Armoyan plunged in
    through his family's small private company, the Armoyan Group. He
    soon found he had a profitable niche and an outsized reputation. Even
    now, some people in Halifax mistakenly say Armoyan was principally a
    home builder in the 1980s and '90s. In fact, what he did was buy
    land, subdivide it and prepare it for development (putting in roads
    and sewers), then sell off lots to home builders or individuals.
    Often the lots were smaller than in established neighbourhoods
    nearby, which riled homeowners worried about declining property
    values.

    Armoyan soon managed to become perhaps the most hated developer in
    town, often forging ahead with projects before he received permits
    from city hall. This led to frequent blow-ups with residents and
    local politicians. "Most of it was to do with cutting trees," Armoyan
    says with a shrug. "I was in such a hurry. But I never broke the
    law." Well, maybe he came close back when he started out. "I kited
    cheques for a while," he admits.

    Armoyan couldn't resist firing back at his opponents, both at
    municipal council meetings and in the media. When one resident
    complained about an excavator ripping up land near his home, Armoyan
    told a reporter the guy was "a pain in the ass, and you can quote me
    on that."

    The low point came after the Armoyan Group built several schools in
    new neighbourhoods in the '90s as part of a provincial public-private
    partnership. That program gave him a cut of cafeteria revenues. In
    2001, it was reported that some education officials had accused
    Armoyan of trying to extend the deal into a realm where it had no
    business being-the chocolate bars, brownies and other items sold in
    schools for charity.

    Armoyan sued the education department and a local paper for
    defamation. In the end, he says, the dispute was settled through a
    renegotiated contract that gave him other considerations in exchange
    for giving up the concession rights.

    Does he have any regrets from those wild early days? Yes and no. "I
    wish I hadn't had the conflicts," he says. On the other hand, "I
    thrived for publicity." Thanks to the media coverage, he says,
    "people knew about my projects, and I sold them without any
    advertising."

    Even some of Armoyan's closest friends roll their eyes a bit over his
    tendency to blurt out whatever he's thinking. "Some of us tease him
    that we've never read articles about anybody else where the word
    'shit' comes up," says Michael Bregman, the former owner of the
    Second Cup coffee chain, now CEO of Toronto-based Tailwind Capital,
    which has invested in deals alongside Armoyan. "He doesn't swear a
    lot, actually, but whatever word comes out, comes out."

    That combative streak, which gained Armoyan so much notoriety in
    Halifax, would soon vault him onto a bigger playing field.

    Armoyan probably wouldn't have won control of Clarke-or even heard
    much about it-if then-chairman and CEO Roy Rideout hadn't pissed him
    off so much. In 2000, Armoyan had accumulated a small stake in
    Halterm Income Fund through another private holding company, Geosam
    Investments (named after his two sons, George and Sam, now 14 and
    13). Armoyan thought Halterm's terminal and cargo-handling operation
    looked promising, and wanted to increase his holding. But one thing
    bothered him: Halterm had farmed out the management contract to
    Clarke, which shared the same ownership.

    Armoyan says Rideout refused to sell that management contract. Even
    now, Rideout declines to discuss what happened

    According to Armoyan, after Rideout balked, he began researching
    Clarke and noted that its share price had been stalled near $2 for
    years (price adjusted for subsequent stock splits). Armoyan began
    buying stock. When he reached a 16.6% holding, he demanded a seat on
    Clarke's board. The directors then renewed a takeover defence-a
    poison-pill provision that would be triggered when any shareholder
    raised his interest above 20%.

    Armoyan was livid, and rallied other shareholders to vote down the
    poison pill at Clarke's annual meeting in August, 2002. A few days
    later, he raised his stake to 27%. And he kept the pressure on. That
    October, Rideout, then in his mid-50s, retired. The following April,
    Clarke announced that Darell Hornby, who had succeeded Rideout as
    CEO, was leaving "to pursue other opportunities."

    Armoyan then took over as CEO himself. He quickly installed new
    managers and cut costs. In 2004, he sold off Clarke's logistics
    services business-which co-ordinated all aspects of cargo shipments
    for clients-for almost $50 million. Over the past three years,
    Clarke's share price has tripled.

    But to conclude from all this that Armoyan is interested in running a
    trucking firm, or any of the day-to-day operations of the other
    companies he's bought into, would be a mistake. Clarke is now mainly
    an investing company-an "aggressive, entrepreneurial, activist
    catalyst investor," as Armoyan wrote in the company's annual report
    for 2006. He's too busy looking for the next takeover target to worry
    about the little stuff.

    There is method to Armoyan's impatience. The deals he's made since
    taking control at Clarke aren't identical, but there's a pattern. He
    and a handful of advisers start by looking for companies or sectors
    that have had their share or unit prices battered. He's approached
    mostly mid-size companies so far, those with a stock market value of
    around $50 million to $150 million. That is deliberate-those
    companies tend to fly below Bay Street's radar screen because they're
    too small for analysts to cover, and institutional investors shy away
    because the shares aren't widely traded.

    After Armoyan picks a target, he looks for hard assets on its balance
    sheet. He immediately values intangible or soft assets like goodwill
    or a brand name at close to zero. He'll also engage in a little
    covert intelligence-gathering if necessary. "We find out a lot of
    things by talking to people's competitors or pretending to be
    customers," he says.

    Armoyan then usually acquires a stake of 10% to 20%, which is enough
    to press for seats on the board and to make managers wake up and take
    notice. Why not go for more than 50%? Buying smaller portions allows
    Armoyan to spread his money among more deals and also avoid many
    regulatory complications. Plus, with companies of this size, it can
    be difficult to unload a majority stake on the open market if things
    don't work out.

    Once Armoyan has effective control of a company, he looks to achieve
    one of two objectives. One is for Clarke to be a sort of mini-Onex
    and engineer a turnaround

    One of his earliest successes was Vaquero Energy, a Calgary-based
    junior oil company. He bought in at 57 cents a share in 2003, and set
    about fixing the place by providing management with fresh capital.
    Two years later, after Vaquero also got a boost from soaring oil
    prices, a rival took over the company for about $7 a share.

    Then there are what Armoyan calls "opportunistic"
    investments-companies that he figures have been undervalued by the
    market, and which he's happy to sell for a profit as soon as someone
    makes a fair offer. Vancouver-based Versacold Income Fund, which owns
    and operates refrigerated warehouses in the Americas and Australia,
    turned out to be one of those. Armoyan bought up close to 20% of the
    company's units in 2006 and eventually secured several seats on the
    board. Versacold's unit price had been stuck below $9 for years.

    In May of this year, Armoyan bought more Versacold units. The board,
    which had launched a "strategic review," continued talking to
    interested buyers. Within days, Armoyan had received a takeover bid
    from, suitably enough, Iceland. Eimskip Holdings Inc. offered $12.25
    a unit; the $515-million deal closed in August. Brent Sugden, who is
    staying on as Versacold's CEO, says it was a good thing Armoyan was
    so aggressive: The sale was concluded before the stock market started
    melting in July. "Had it not been for George, we would have still
    been going through a process that would be mired in the current
    marketplace," says Sugden.

    Even some owners and executives who have left companies in Armoyan's
    wake are impressed by the results he's achieved. In 1999, Armoyan
    started buying and selling small amounts of shares in Calgary-based
    hotelier Royal Host, which owns 37 properties under several banners,
    including Best Western and Hilton. In 2005, he raised his stake to
    17% and began pushing the founding Royer family for changes,
    including boosting distributions to investors and buying back units.

    In May, 2005, Armoyan cranked up the pressure. Minutes before Royal
    Host's annual meeting at the Metro Toronto Convention Centre, Armoyan
    took then-CEO Greg Royer aside and told him that he was nominating an
    alternate slate of directors. That slate prevailed, and Royer stepped
    down as CEO the next year. Armoyan brought in veteran hotel executive
    Mike Jackson, who moved fast to improve operations. "Impatience is a
    virtue in my mind," says Jackson, who left amicably in August.

    Greg Royer says he has no hard feelings, either. "I'm happy as can be
    about Royal Host," he says. Its unit price has climbed to $7 recently
    from a low of near $4 in late 2003. "Thanks, I hope, to some of the
    things that I did and some things George did, it went up 50% in
    value."

    Of course, a raider's life is easier when fire-sale prices prevail.
    The turmoil in the income trust sector over the past couple of years
    has afforded Armoyan some unique opportunities, particularly after
    federal Finance Minister Jim Flaherty's bombshell announcement last
    October that he was eliminating the trusts' tax advantages. "The
    dislocation resulting from the changes in the legislation, and even
    before that, created a vast opportunity, and George exploited it,"
    says Michael Bregman. But Bregman adds that Armoyan is no one-trick
    pony. "His style is applicable elsewhere."

    Not every Armoyan foray has been pro- fitable, however. In 2005, he
    bought a small stake in Hip Interactive Corp., a Mississauga-based
    video-game maker and distributor. It went into receivership just a
    few months later. Although it was a digital business, Armoyan says
    Hip had hard assets, including inventory and manufacturing
    facilities. The trouble was that some of its financial results had
    been falsified.

    No one in the markets has taken much notice of this reversal. In his
    report- "The Armoyan Effect"-published in April, Michael Mills, an
    analyst with Halifax-based Beacon Securities, followed the share
    prices of 17 companies Armoyan has invested in recently. On average,
    within five days of Clarke's announcing it had acquired an interest,
    the company's share price jumped by 12.3%.

    That worries Armoyan a bit. "People shouldn't expect all of a sudden
    that the Holy Spirit will come along," he says. In fact, this past
    spring, the Armoyan Effect actually aggravated a dispute he had with
    the government of Newfoundland.

    In April, Armoyan quit the board of FPI Ltd., the struggling
    Newfoundland fish processor, after running afoul of another
    Rideout-Fisheries Minister Tom Rideout-and just about everyone else
    on the Rock. Armoyan and Halifax seafood magnate John Risley had each
    acquired 15% of FPI, the limit for outsiders under provincial law.
    They wanted more, but the government refused to lift the
    restrictions. "It's a frustrating place to do business, with
    government interference," Armoyan griped, and said he'd sold his
    shares.

    That prompted Rideout to ask securities regulators to investigate the
    unusually heavy trading in FPI stock during a price run-up in March
    and April, when the copycats were piling in. Armoyan dismissed the
    whole thing as a "vendetta," saying he'd done nothing wrong.

    Apart from such fireworks, the copycats can make it more expensive
    for Armoyan to buy more shares in a company once he has crossed the
    10% threshold that compels disclosure. The smaller and less liquid
    the company, the bigger the lift in share prices. That could make it
    hard for Armoyan to find bargains in the latest slumping sector to
    catch his attention: oil and gas services. Gas producers, in
    particular, have been drilling a lot less lately, but Armoyan figures
    that things will pick up again. "It's a depletable asset, and they
    have to replace reserves," he says.

    Yet Armoyan isn't going to be satisfied by merely picking up a few
    more medium-size companies, no matter how cheap he gets them. While
    not a major force on Bay Street yet, he's actually lived in Toronto
    since 2003. He wanted his two sons to have the best possible
    education, so he rents a large house in Forest Hill across the street
    from their school, Upper Canada College. His landlord is also his
    neighbour: Ted Rogers.

    True, Armoyan shifted Clarke's headquarters from Toronto to Halifax
    in 2005, and the staff of 30 people there includes his key takeover
    advisers. Armoyan says he made the move because he wanted to reward
    the city that gave him his start. For his own part, he only needs to
    be in Halifax once a month. It's more important for him to be "where
    the deal flow is."

    The main reason for that is that he's now operating mainly through
    Clarke, -which is to say, using more of other people's money. Last
    November, Clarke raised $115 million for new acquisitions by selling
    convertible bonds on which it has to pay 6% interest. That's a big
    nut to cover, given the turmoil in the markets this past summer.
    Armoyan isn't fazed. "If I can't make 6% on the cash that I have, I'm
    in the wrong place," he says.

    Armoyan is also dealing regularly with bigger players than he has
    formerly. "Do you want to have a big piece of a small pie or a small
    piece of a big pie?" he asks. "A small piece of a big pie is better."


    Somehow, however, Armoyan seems destined to stay hungry. At his new
    offices in Toronto, it's basically just him and his assistant in a
    generic high-rise in the shadow of the bank towers at Bay and King.
    And he's still doing an awful lot of work himself. On an afternoon in
    early August, he looks weary; he's been back in Canada for a week
    after a month-long trip to Europe and the Middle East with his wife
    and sons. But he was on his BlackBerry practically every day. Today,
    he's operating on about two hours' sleep-his flight from Montreal the
    night before was delayed until after midnight, and he was in the
    office at 7 a.m. for a board meeting. "I'm like a zombie," he says.

    Yet he's already set his sights beyond Bay Street. The biggest pie of
    all is south of the border. Armoyan has met with, and invested in, a
    small New York private equity firm, with a view to identifying
    opportunities. "In the United States, they are very competitive, more
    driven by a buck," he says. Is that intimidating? "I can handle
    myself."
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